Online Returns
You may return any item within 14 days of receiving it.
You may return any item within 14 days of receiving it.
Items returned within 7 days are eligible for a full refund or store credit.
Items returned between 7 and 14 days are eligible for store credit only. Store credit will be issued as a voucher sent via email.
Items Over £250
Any individual item priced at £250 or more is eligible for a full refund within the 14-day return period.
If the total order value exceeds £250 but consists of items individually priced below £250, the return will be issued as store credit only after 7 days.
Return Conditions
To be eligible for a return, items must be returned in the same condition they were received: unworn, unused, and with THE CIRKEL tag (and any original brand tags, where applicable) still attached.
To be eligible for a return, items must be returned in the same condition they were received: unworn, unused, and with THE CIRKEL tag (and any original brand tags, where applicable) still attached.
Please send all returns to:
THE CIRKEL RETURNS
Unit 7S, Hewlett House
5 Havelock Terrace
London
SW8 4AS
Please include a completed returns form with your parcel (found here).
Sending Your Return
Items remain your responsibility until they are received by THE CIRKEL. We recommend using Royal Mail Recorded Delivery.
In-Store Purchases
THE CIRKEL operates a strict no returns policy on all in-store purchases.